Rollero Casino

Responsible Gaming

Rollero Casino is committed to promoting responsible gambling and providing a safe environment for players. Gambling should always be treated as a form of entertainment, not as a way to earn money or recover financial losses.

This policy explains the tools available to players, the steps we take to reduce gambling harm, and where you can find support if gambling becomes a concern.

Our Commitment

Rollero aims to provide a safe and responsible gaming environment for all players. 

We support responsible gambling by:

  • Providing tools that help players control their gaming activity.
  • Preventing access to gambling services by individuals under 18.
  • Offering information about gambling risks.
  • Providing links to professional support organisations.

Our goal is to ensure that gaming remains enjoyable and does not negatively affect the wellbeing of our players.

Gambling for Entertainment

Gambling should always be approached as a recreational activity.

Players are encouraged to:

  • Set limits on how much money they spend.
  • Decide how long they will play before starting.
  • Avoid chasing losses.
  • Avoid gambling while feeling stressed, upset, or under the influence of alcohol or drugs.

If gambling stops being enjoyable, it may be time to take a break.

Age Restrictions

Rollero services are strictly limited to individuals who are 18 years of age or older.

We take steps to prevent underage gambling by requiring identity verification during account registration and withdrawals. Accounts suspected of belonging to minors will be suspended immediately.

Parents and guardians are encouraged to use device restrictions or internet filtering software to prevent underage access to gambling websites.

Responsible Gambling Tools

Rollero provides several tools to help players manage their gaming activity.

Deposit Limits

Players may set limits on the amount of money they can deposit within a specific period.

Cooling-Off Periods

Players may request a temporary break from their account for a set period.

Self-Exclusion

Players who wish to stop gambling entirely may request account self-exclusion. During this time, access to the account will be blocked.

Requests for limits or self-exclusion can be submitted through our customer support team.

Recognising Problem Gambling

Gambling may become problematic if it begins to affect your finances, relationships, or wellbeing. Pay attention to these common warning signs:

  • Spending more money on gambling than planned.
  • Chasing losses in an attempt to recover money.
  • Borrowing money to gamble.
  • Hiding gambling activity from family or friends.
  • Feeling stressed, anxious, or guilty about gambling.

If you notice these signs, it may be helpful to seek support and put on hold any gambling activity.

Support and Assistance

If you or someone you know may be experiencing gambling harm, professional help is available across Australia.

National Gambling Helpline

Phone: 1800 858 858
Available 24 hours a day, 7 days a week
Website: https://www.gamblinghelponline.org.au

This service offers free, confidential support and counselling for people affected by gambling.

Gambling Help Online

Website: https://www.gamblinghelponline.org.au

Gambling Help Online provides counselling, live chat, email support, and self-help tools for individuals concerned about their gambling habits.

BetStop – National Self-Exclusion Register

Website: https://www.betstop.gov.au

BetStop allows individuals to exclude themselves from licensed Australian online and phone wagering services for a chosen period or permanently.

These services are confidential and available to anyone affected by gambling, including family members and friends.

Additional Support Services

Other support organisations in Australia include:

Gamblers Help

Website: https://gamblershelp.com.au
Provides counselling, financial advice, and support services related to gambling harm.

Lifeline Australia

Phone: 13 11 14
Website: https://www.lifeline.org.au
Provides crisis support and mental health assistance.

If you believe you are in immediate danger or require urgent help, contact emergency services by calling 000.

Player Responsibility

Players are responsible for managing their gambling activity. Rollero encourages players to:

  • Monitor the time and money spent on gaming
  • Use responsible gambling tools when needed
  • Seek professional support if gambling becomes difficult to control.

The casino does not hold responsibility for players’ actions that are mentioned above. Contact support services if you notice any concerning level of behavior.

Policy Updates

Rollero may update this Responsible Gambling Policy from time to time.

The latest version will always be available on http://rollero777.com/. Continued use of the website indicates acceptance of the current policy.